Welcome to Odin Parker Store, where we craft terms with the same care we apply to our heirloom-quality toys. These Terms and Conditions outline the agreement between you and Odin Parker Store regarding your use of our website and purchases of our thoughtfully curated products.
1. Acceptance of Terms
By accessing woodentoybaby.com and making purchases, you agree to these Terms and Conditions, just as you would cherish the instructions that come with our educational toys. We reserve the right to update these terms periodically, with changes effective upon posting.
2. Product Information
2.1 Product Descriptions
We describe our handcrafted toys with the same precision we use in their making. While we strive for accuracy, slight variations in color or texture may occur, much like the natural variations in our wooden alphabet blocks.
2.2 Age Recommendations
Age suggestions for our developmental toys are provided as guidelines, crafted with the same consideration we give to selecting safe materials. Parents should assess their child’s individual needs and abilities.
2.3 Availability
Like limited-edition Konges Sløjd pieces, some items may have restricted availability. We reserve the right to limit quantities and discontinue products without notice.
3. Ordering Process
3.1 Order Acceptance
Each order is received with the same joy we feel when sending Brin d’Ours companions to new homes. Your order represents an offer to purchase which we accept by sending an order confirmation email.
3.2 Order Changes
Requests to modify or cancel orders must be made within 1 hour of placement, with the same urgency we apply to correcting mistakes in our handcrafted pieces.
3.3 Pricing
Prices are displayed with the same transparency we value in traditional toy-making. We reserve the right to adjust prices due to material costs or market conditions, though such changes won’t affect confirmed orders.
4. Payment Terms
4.1 Accepted Methods
We accept payments with the same reliability we build into our counting toys:
- Visa
- MasterCard
- JCB
- PayPal
4.2 Payment Security
Your payment information is protected with the same care we give to packaging our fragile felt flowers. We use industry-standard encryption but are not responsible for breaches beyond our control.
4.3 Billing Errors
Should errors occur, we’ll correct them with the same attention we give to smoothing the edges of our wooden toys. Please notify us immediately of any billing discrepancies.
5. Shipping Policy
5.1 Processing Time
We prepare each order with the same attention to detail we give to our handcrafted toys, typically within 1-2 business days.
5.2 Shipping Options
Like choosing between our standard and free shipping options:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
- Free Shipping: Available on orders over $50 via EMS (15-25 business days after dispatch)
5.3 Delivery Areas
We ship worldwide with the same enthusiasm we bring to sharing our Forest Melody sets, except to certain Asian countries and remote regions.
5.4 Delivery Issues
If your Maileg treasure doesn’t arrive as expected, contact us immediately at [email protected] with the same urgency we’d want for our own children’s toys.
6. Returns & Exchanges
6.1 Eligibility
We accept returns and exchanges within 15 days of delivery for most items in our collection, provided they are:
- Unused and in original condition
- In original packaging (like the sturdy boxes we use for Grapat toys)
- Accompanied by proof of purchase
6.2 Non-Returnable Items
With the same consideration we give to selecting our felted animals, these cannot be returned:
- Personalized items (like monogrammed growth charts)
- Final sale items (clearly marked)
- Opened bath time products (for hygiene reasons)
6.3 Return Process
Our return process is as smooth as our hand-sanded wooden toys:
- Email [email protected] within 15 days
- Receive return authorization within 2 business days
- Ship items securely (like we do with fragile products)
- Allow 3-5 business days for processing upon receipt
6.4 Refunds
Refunds are handled with precision:
- Issued within 3-5 business days after we receive your return
- Applied to original payment method
- Original shipping fees are non-refundable (except for defective items)
7. Intellectual Property
The designs of our felt flowers and educational toys are protected with the same care we give to the toys themselves. All website content, product designs, and branding are our exclusive property.
8. Limitation of Liability
Our liability is limited to the purchase price of the product, just as we carefully limit the small parts in our toys for safety. We’re not liable for incidental or consequential damages.
9. Governing Law
These terms are governed by the laws of the State of New York, as steadfast as the materials in our kitchen play sets.
10. Contact Information
Our small Melville team is here to help with the same dedication we bring to selecting developmental toys:
Odin Parker Store
2823 Bedford Street, Melville, US 11747
Email: [email protected]
We value your trust as deeply as we value traditional toy-making craftsmanship. Thank you for choosing Odin Parker Store.